This Privacy Policy outlines the information we collect, how we use and share it, and your rights regarding your personal data on Waiū Dairy. By accessing or using our website, you consent to the collection and use of your information as described in this policy.

1. Information We Collect – We collect the following information:

a) Personal Information:

• When you submit a contact enquiry, we collect your name, email address, and any other information you provide.
• When you request further product information, we collect your email address, which is sent to Mailchimp for processing.
• When you sign up for our newsletter, we collect your name and email address, which is sent to Mailchimp for processing.

b) Usage Data:

• We use Google Analytics to track and monitor user behavior for website optimization purposes. This includes information such as your IP address, browser type, device type, and other usage data.

c) Partner Websites:

• We may link out to other partner websites. When you click on these links, you will be redirected to a different website, and their respective privacy policies will apply.

2. How We Use Your Information – We use your personal information to:

• Respond to your contact enquiries.
• Send you newsletters and other promotional emails if you sign up for our newsletter.
• Send you requested product information.
• Improve our website and services using Google Analytics data.

We use Mailchimp to process your email address for newsletter subscriptions and product information requests. Mailchimp has their own privacy policy, which you can view on their website.

We do not use your personal information for any other purpose than those outlined in this policy.

3. How We Share Your Information – We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a) Service Providers: We may share your information with service providers that assist us in operating our website, such as Mailchimp and Google Analytics.

b) Legal Compliance: We may disclose your information if required by law or to protect our rights and interests.

4. Your Rights – You have the following rights regarding your personal information:

a) Right to Access: You can request access to the personal information we have about you.

b) Right to Correction: You can request corrections to any inaccurate or incomplete information we have about you.

c) Right to Erasure: You can request the erasure of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

d) Right to Object: You can object to the processing of your personal information in certain circumstances, such as when it is being used for direct marketing purposes.

e) Right to Data Portability: You can request that we provide your personal information to you in a structured, commonly used, and machine-readable format.

5. International Users – If you are accessing our website from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand. By using our website, you consent to this transfer, storage, and processing.

6. California Privacy Rights – If you are a California resident, you have the right to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us using the information provided below.

7. GDPR Compliance – If you are a resident of the European Union, you have the following rights regarding your personal information:

a) Right to Access: You can request access to the personal information we have about you.

b) Right to Correction: You can request corrections to any inaccurate or incomplete information we have about you.

c) Right to Erasure: You can request the erasure of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

8. Updates to Policy – We reserve the right to update this privacy policy at any time. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your personal information.

Contact Us If you have any questions or concerns about our privacy policy, please contact us at [email protected].